Profit Maximiser: Mastering Upselling and Cross-Selling Strategies

Course Outline

Supercharge your sales team with ‘Profit Maximiser,’ a course meticulously crafted to empower sales professionals in mastering upselling and cross-selling strategies for maximising revenue and delivering unparalleled customer value

Course Details

Duration /
Set-Up

4 hours, with 15 mins break

Delivered at your site

Suitable for up to 12 delegates – can accommodate more but we advice against this to maximise everyone’s learning experience

Pricing

£750 per session

*Note: we do not charge per attendee. This is a fixed price for one of our expert trainers to deliver at your site

Objectives

  • Develop a deep understanding of effective upselling strategies, including identifying opportunities, crafting compelling offers, and closing upsell deals
  • Acquire expertise in cross-selling by learning to recognize complementary products or services, creating persuasive cross-sell pitches, and enhancing overall customer satisfaction.
  • Learn to tailor upselling and cross-selling approaches based on individual customer profiles, preferences, and buying behaviour for a more personalised and effective sales experience
  • Utilise data analytics to identify upselling and cross-selling opportunities, enabling informed decision-making and targeted sales efforts that resonate with specific customer segments.

Who Would This Benefit

This course is designed for anyone working in a sales or customer experience role, where they are looking to upsell a variety of products to new or existing customers. Catering to both novice and seasoned sales professionals, offering foundational principles for those new to the field while providing advanced insights and fresh perspectives to elevate the skills of experienced salespersons

Get In Touch

    To book our specialist courses or discuss a custom package to supercharge your contact centre, please provide your details and needs below. One of our experts will reach out as soon as we can!