Negotiate to Win: Elevate Your Skills for Success in Every Deal

Course Outline

Gain the upper hand in ‘Negotiate to Win,’ where you’ll sharpen your negotiation skills, master the art of strategic deal-making, and elevate your ability to secure success in every business negotiation.

Course Details

Duration /
Set-Up

7 hours, with lunch and tea breaks

Delivered at your site

Suitable for up to 8 delegates – can accommodate more but we advise against this to maximise everyone’s learning experience

Pricing

£1000 per session

*Note: we do not charge per attendee. This is a fixed price for one of our expert trainers to deliver at your site

Objectives

  • Develop a repertoire of strategic negotiation techniques to enhance your ability to navigate complex business deals successfully
  • Hone communication skills specific to negotiation, ensuring clarity, persuasiveness, and adaptability in various negotiation scenarios
  • Gain insights into the psychological aspects of negotiation, including motivations, power dynamics, and the importance of building mutually beneficial outcomes
  • Master the art of crafting persuasive messages during negotiations, employing language that influences and drives favourable outcomes.
  • Acquire adept objection-handling skills for navigating challenges and overcoming resistance during negotiation processes
  • Develop the ability to identify and create win-win solutions, fostering positive and enduring relationships with negotiation counterparts

Who Would This Benefit

This course caters to call centre professionals across industries who want to excel in negotiation and deal-making. Whether you’re an entry-level professional or a seasoned business executive, ‘Negotiate to Win’ provides foundational principles and advanced strategies, offering a comprehensive toolkit to elevate your negotiation skills and achieve success in every deal

Get In Touch

    To book our specialist courses or discuss a custom package to supercharge your contact centre, please provide your details and needs below. One of our experts will reach out as soon as we can!