“Sales Dynamo: Igniting Performance through Strategic Coaching” is a dynamic training experience tailored to empower sales leaders in contact centre environments. In this lively 7-hour session, participants will dive into effective sales coaching techniques, equipping them to boost team performance and achieve outstanding results.
Course Details
Duration /
Set-Up
7 hours, with lunch and tea breaks
Delivered at your site
Suitable for up to 12 delegates – can accommodate more but we advise against this to maximise everyone’s learning experience
Pricing
£1,000 per session
*Note: we do not charge per attendee. This is a fixed price for one of our expert trainers to deliver at your site
Objectives
- Understand the vital role of sales coaching in driving performance improvement and hitting sales targets.
- Develop coaching techniques to pinpoint individual sales strengths and areas for growth.
- Implement strategies to enhance sales skills, including prospecting, handling objections, and sealing the deal.
- Learn how to provide constructive feedback to sales reps, motivating them for ongoing improvement.
- Master goal-setting and accountability techniques to keep sales efforts aligned with company goals.
- Explore practical coaching tools and tech to streamline coaching processes and maximise effectiveness.
- Foster a culture of sales excellence in the contact centre, promoting teamwork and continual learning.
Who Would This Benefit
“Advanced Coaching Mastery: Elevating Performance in Contact Centres” is tailored for experienced team leaders and managers seeking to take their coaching skills to the next level. Whether you’re aiming to enhance employee engagement, drive performance improvement, or cultivate a culture of continuous learning and development, this advanced 7-hour training programme equips you with the tools and strategies needed to achieve unparalleled success in your role.