At Satisfied we design and deliver training that empowers your business to build meaningful, long term relationships with your customers. Our experienced team can help you to WoW your customers by adding value to every interaction, dealing with enquiries fast and effectively, and turning dissatisfied customers into brand ambassadors. We’ll work with you to drive the metrics that matter, from C-SAT and NPS, to complaint reduction and customer retention – we’ve got a course to turn your contact centre into a customer experience powerhouse!
To allow our sessions to be even more relevant and impactful, all of our off-the-shelf course content can be customised to be focused around your business process and products. For the ultimate transformation of your operation, opt for a fully tailored course, which we design in consultation with you, to drive the metrics that matter to your business and maximise the performance of your sales team.
Courses
Half Day
Courses
Customised
sessions
Where we set ourselves apart from other training providers, is that we offer you the option to customise our packages to your business. This means that rather than a using generic course content and practise exercises, we’ll take time getting to know your business and train your team on how to deal with the real life scenarios they deal with every day.
For this we charge an extra £300 for the half day course, £500 for a full day course and £800 for a 2 day course
We also offer fully tailored course design, where we’ll work with you to build a completely dedicated training package for your business and your business needs.
Tailored Training
We also offer fully tailored course design, where we’ll work with you to build a completely dedicated training package for your business and your business needs.
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